Terms and Conditions
Last updated: 17 July 2025
Welcome to the official website of Uma Sapna ("we", "our", or "us"). By accessing and using this website (the “Site”), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use this website.
2. Use of Website
You must be at least 18 years old to make a reservation.
You agree to use this website only for lawful purposes.
You must not use the website in any way that causes damage or interferes with its functionality.
3. Booking and Reservation Policy
All reservations are subject to availability and confirmation.
Transactions are in IDR and include applicable taxes unless stated otherwise.
Full or partial payment may be required to confirm a booking.
A valid credit card may be required to guarantee your booking.
Specific rates, promotions, and packages may have additional terms—please refer to the respective offer for full details.
4. Cancellation and Refund Policy
Cancellations or changes must be made according to the policy stated at the time of booking.
No-shows or late cancellations may incur a full charge.
Refunds, if applicable, will be processed within 30 business days.
Cancellation and refund policies are available on the booking page and vary based on the rate or package selected.
5. Promotions and Offers
Promotions are subject to specific terms and may not be combined with other offers.
We reserve the right to modify or withdraw promotions without prior notice.
6. User Accounts
If you create an account on our site:
You are responsible for maintaining the confidentiality of your login credentials.
You agree to provide accurate, current, and complete information.
We reserve the right to suspend or terminate accounts at our discretion.
7. Intellectual Property
All content on this website (text, images, logos, etc.) is the property of Uma Sapna or its licensors and is protected by copyright and trademark laws. You may not use any content without permission.
8. Links to Third-Party Sites
This website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.
9. Limitation of Liability
To the maximum extent permitted by law, Uma Sapna is not liable for any direct, indirect, or consequential damages arising out of your use of this website or services booked through it.
10. Privacy Policy
Please refer to our [Privacy Policy] for information on how we collect, use, and protect your data. We collect and use your data in accordance with applicable data protection laws, including [e.g., PDPA, GDPR].
11. Governing Law
These Terms are governed by the laws of Indonesia, and any disputes will be subject to the exclusive jurisdiction of the courts in Indonesia.
12. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated effective date.
If you have any questions, please contact us at:
Uma Sapna
Email: [email protected]
Phone: +62 878 8873 6628
Address: Jl. Drupadi Gg. Kahyangan, Seminyak, Bali 80361
Terms and Conditions
Last updated: 17 July 2025
Welcome to the official website of Uma Sapna ("we", "our", or "us"). By accessing and using this website (the “Site”), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use this website.
2. Use of Website
You must be at least 18 years old to make a reservation.
You agree to use this website only for lawful purposes.
You must not use the website in any way that causes damage or interferes with its functionality.
3. Booking and Reservation Policy
All reservations are subject to availability and confirmation.
Transactions are in IDR and include applicable taxes unless stated otherwise.
Full or partial payment may be required to confirm a booking.
A valid credit card may be required to guarantee your booking.
Specific rates, promotions, and packages may have additional terms—please refer to the respective offer for full details.
4. Cancellation and Refund Policy
Cancellations or changes must be made according to the policy stated at the time of booking.
No-shows or late cancellations may incur a full charge.
Refunds, if applicable, will be processed within 30 business days.
Cancellation and refund policies are available on the booking page and vary based on the rate or package selected.
5. Promotions and Offers
Promotions are subject to specific terms and may not be combined with other offers.
We reserve the right to modify or withdraw promotions without prior notice.
6. User Accounts
If you create an account on our site:
You are responsible for maintaining the confidentiality of your login credentials.
You agree to provide accurate, current, and complete information.
We reserve the right to suspend or terminate accounts at our discretion.
7. Intellectual Property
All content on this website (text, images, logos, etc.) is the property of Uma Sapna or its licensors and is protected by copyright and trademark laws. You may not use any content without permission.
8. Links to Third-Party Sites
This website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.
9. Limitation of Liability
To the maximum extent permitted by law, Uma Sapna is not liable for any direct, indirect, or consequential damages arising out of your use of this website or services booked through it.
10. Privacy Policy
Please refer to our [Privacy Policy] for information on how we collect, use, and protect your data. We collect and use your data in accordance with applicable data protection laws, including [e.g., PDPA, GDPR].
11. Governing Law
These Terms are governed by the laws of Indonesia, and any disputes will be subject to the exclusive jurisdiction of the courts in Indonesia.
12. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated effective date.
If you have any questions, please contact us at:
Uma Sapna
Email: [email protected]
Phone: +62 878 8873 6628
Address: Jl. Drupadi Gg. Kahyangan, Seminyak, Bali 80361
In the heart of Seminyak, Uma Sapna is a private pool villa resort and creative precinct—where art, food, wellness, and modern Balinese design meet on holiday. Where hanging your sarong feels just as natural as raising a glass.
Jl. Drupadi, Gg. Kahyangan,
Seminyak, Kuta, Badung,
Bali 80361 Indonesia
Find us
Copyright 2025. PT COCONUT HOME. All Rights Reserved.
Villas
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Weddings, Meetings
& Events
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In the heart of Seminyak, Uma Sapna is a private pool villa resort and creative precinct—where art, food, wellness, and modern Balinese design meet on holiday. Where hanging your sarong feels just as natural as raising a glass.
Jl. Drupadi, Gg. Kahyangan, Seminyak, Kuta, Badung, Bali 80361 Indonesia
Find us