WELCOME



Warm greetings from Uma Sapna Villa, We trust this information bulletin finds you in good health and spirit. Bali misses you!

We have built a reputation for delivering excellence in hospitality. While we have been closed because of the Covid19 crisis, we have invested time and resources to train the team so as to adopt the highest standards of Hygiene, Health and Safety for our guests and our employees.

We have adopted and are implementing the protocols of the World Health Organization (WHO) as well as the local health authorities.

The team is trained, ready in high spirits and looking forward to welcome you to Uma Sapna - Bali's best kept secret.

Action

Concerning the elevated hygiene and safety procedures, we are carrying out the following protocols.

Villas

A thorough cleaning of all surfaces using Electrostatic Mist Gun and hospital-grade disinfectants. All guests will check-in to a sanitized and cleaned guest room.

Public Spaces

Body temperature screening is regularly conducted for all guests, employees, and visitors within the resort premises.
Personal protective equipment to be worn by our employees.
Hand sanitizers are available in the designated areas within the property, while masks and disinfectant wipes will be provided upon check in.
All surfaces and amenities are sanitized multiple times per day using hospital-grade disinfectants.

Food and Beverage

Adherence to physical distancing protocols in our restaurant KILO.
Implementation of established and enhanced hygiene, food safety, and best practices for food and beverage services, including meetings and events.

Encouragement

Maintaining a healthy lifestyle is one of the main keys to prevent the transmission of the virus, hence we encourage our guests to adopt healthy habits.
We will continue to monitor the situation closely to ensure the safety of each one of you.
We are committed to provide you with a safe and healthy stay at Uma Sapna

In Case

We have partnered the leading Bali hospital group Siloam to provide our guests with privileged access to the best medical care.
I thank you so much for your collaboration and being so understanding of this situation, we look forward to be an exellent host for your holiday.


Sincerely,

Ismoyo Sugiarto Soemarlan

General Manager